UX Research Labs, Making Your Life Simply Simple.
our services
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| The first step we must take as a business is to listen to our customers needs. You tell us what you want to achieve from working with us, and we tell you how we can make that possible. We will tell you more about our services during your consultation and explain to you how they work. We will discuss the services that are right for you and the results and benefits you can achieve through using these services. |
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| Our experts jump right in and evaluate your site. We evaluate using principals that every website and software program should be based on. Gone are the days when users will use products that are difficult, if there is a competitor our there with an interface that is simpler than yours, then that is where your users inevitably head. Our expert evaluations give you a jump start on improving your site before testing even begins. |
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| Let us test your product or prototype on somebody from your target audience. Our experts are trained in gathering vital information that you need to know to ensure the success of you website or software program. |
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| Are your competitors getting more exposure, usage, and business? Well it may very well be due to them having an interface that is better or simpler than yours. Our experts will conduct a specially designed comparison analysis of both you and your competitions website or software program. We will also compare different designs which you might be trying to decide upon. The data our experts collect and analyze will give you all the information you want to get the competitive advantage you need. |
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| Do you want to monitor the progress your website or software is making after using our services? Our follow-up research program will give you all of the facts and figures you need to show you the progress you have made. |
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| User Testing |
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| Our experts design surveys based on your user population. They can be simple, and they can be complicated. We tailor them to achieve the results you deserve, for the users you want. |
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| We believe that numbers are important. Questionnaires will help us obtain statistical data from your users. Specialized analysis will reveal trends within your user population, and the more you know about your users, the more you can give them what they want. |
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| This process has proven to give amazing results. We use specially developed techniques to get your users involved in our testing processes. From them we gather qualitative and quantitative data which is imperative to the success of your product. |
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| Our experts lead sessions with groups of your users. Sessions can involve user discussions about your already existing product, or they can involve what your potential users want and need from a product you want to develop. We structure the focus group around a formula that will bring out the good, the bad, and the ugly in your new or developing website or software program. |
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| Comprehensive user testing using a representative sample from your target audience has proven to find critical usage errors, in the industry we like to call them “hotspots”. Our sophisticated techniques and eye-tracking software will allow our experts to evaluate your users and find product hotspots that could be deterring your users. Our array of analysis techniques used in this process help you create a design that will ensure your users have a positive experience with your product. |
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| For clients who need to get user testing done as quickly as possible we remove the lab from the equation and have users test remotely from the comfort of whichever location they choose. |
